Skip to main content
Maia Synergy Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Maia Synergy
  2. WIC Vendor Training & Resources

WIC Vendor Training & Resources

For questions about course materials, lesson details, and certification guidance.

  • Is there a deadline to complete the lessons?
  • If an employee takes the course and then moves to a different store, do they need to retake it? Do we need someone trained for each store location?
  • Is there a test we have to take?
  • Does every employee have to complete the training?
  • How do I submit a payment appeal?
  • What should I do if a WIC food isn’t transacting?
  • I’m selling my store, who do I contact?
  • How do I withdraw from WIC?
  • I’m having issues with my POS. Who should I contact?
  • Where can I find the vendor policies?
  • How do I appeal a termination?
  • How are stores monitored?
  • How often do I have to reapply to WIC?
  • How can I order more Vendor supplies (door signs, food guides, etc.)?
  • What is the required minimum stock?
  • How do I contact Michigan WIC?
  • What types of trainings count towards the mandatory training requirement?
  • Where do I find my WIC Vendor ID?
  • How do I know what employees have completed the WIC Vendor training?
  • When was the last time my store completed a WIC Vendor training?
  • Will there be any follow-up training or updates on new policies?
  • How do I reset my login or password?
  • What should I do if I can’t complete the training due to technical issues?
  • Can I access the training on mobile devices or just on a computer?
  • Do I need to complete the training all at once, or can I take breaks?
  • How do I know that my completed training has been received?
  • How many people need to complete a vendor training at my store to be compliant?
  • How often do I need to complete the vendor training?
Maia Synergy